TrailThrottle

Trouble signing in, something broken, a question about a ride, or a privacy request — send it here and a human will reply within 2 business days.

To flag a ride, comment, or rider that breaks the rules, use the Report option next to that content instead — it goes straight to the moderation team.

Contact support
Tell us what's going on and how to reach you. Please never include your password.

When you submit, TrailThrottle stores your email, optional name, topic, and message and sends a copy to our support inbox through MailerSend. We keep support requests for up to 12 months. Do not include your password or sensitive information we do not need. See our Privacy Policy and Data Retention Policy.